BC/DR Survival Checklist
Service Area: Operational Resilience
If you can’t restore critical services fast and predictably, you don’t have BC/DR—you have hope.
Complete a Business Impact Analysis (BIA) and name system/business owners.
Tier systems and processes (Tier 0/1/2) based on operational and customer impact.
Set RTO and RPO targets for every Tier 0 and Tier 1 service.
Map hard dependencies (IdP/SSO, DNS, email, VPN, IAM, keys/certs, network paths).
Inventory third-party dependencies and escalation contacts (cloud, SaaS, MSP, carriers).
Define recovery sequence/runbooks for Tier 0 and Tier 1 (restore order, prerequisites, validation steps).
Implement 3-2-1-1 backups (incl. one immutable/air-gapped copy).
Verify backup integrity with routine restore tests (not just “backup succeeded” logs).
Separate admin roles and harden backup access (MFA, least privilege, isolated creds).
Maintain offline access to critical artifacts (DR plan, diagrams, credentials, licenses, break-glass accounts).
Establish disaster declaration criteria and a clear chain of command.
Pre-stage out-of-band communications (secure messaging, emergency bridge, contact trees).
Prepare customer/employee/media templates and approval workflow.
Run quarterly tabletop exercises with IT + exec stakeholders.
Run at least bi-annual technical recovery tests (restore/failover) for Tier 0/1.
Record results, close gaps, and update the plan after every test/change/event.
Ensure new systems, vendors, and major changes are added to the BC/DR inventory immediately.
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